Privacy Policy f61 —
Your Personal Data Protection

1. Introduction

F61 ("we", "our platform") takes your privacy seriously. As an online betting platform operating in Malaysia, we understand that member trust is our most valuable asset. This Privacy Policy is written to clearly and honestly explain how we handle the personal data you share with us.

This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and leading international data protection standards. We believe you deserve to know exactly what happens to your information — not just vague general statements.

Each time you register an account, make a deposit, contact our support team, or simply browse the f61 platform, we may collect certain data. This document transparently explains every aspect of that process.

2. Personal Data We Collect

F61 only collects data that is genuinely necessary for the stated purposes. The following are the types of data we may collect:

Data Type	Example Information	Status
Identity Information	Full name, date of birth, identification card number	Required
Contact Information	Email address, phone number	Required
Financial Information	Bank account number, bank name, transaction records	Required
Verification Data (KYC)	Copy of ID card, verification selfie	Required
Usage Data	Betting history, login records, in-platform activity	Required
Technical Data	IP address, device type, browser, operating system	Automatic
Preference Data	Language preference, account settings, notification preferences	Options

3. How We Collect Data

Your personal data is collected through the following methods:

3.1 Information You Provide Directly

• Account registration: Name, email, phone number, and other basic information you provide during registration.
• KYC Process: Identity verification documents you upload when requested for compliance purposes.
• Payment information: Bank account or e-wallet details you register for deposit and withdrawal transactions.
• Support communications: Any information you share when interacting with our support team via live chat or email.

3.2 Automatically Collected Data

• Server logs: IP address, access time, pages visited, and actions taken on the platform.
• Device data: Device type, operating system, screen resolution, and browser version in use.
• Cookies and similar technologies: Small files stored on your device to help us identify your session and improve your user experience.
• General location data: IP address-based location information for security verification purposes.

4. Purpose of Data Use

F61 uses your personal data solely for legitimate and specific purposes. We do not use your data for any purpose other than those stated below:

• Account management: Create, maintain, and manage your member account, including personal settings and notification preferences.
• Transaction processing: Verify and process deposits and withdrawals securely and accurately.
• Identity verification (KYC): Comply with anti-money laundering (AML) legal requirements and financial protection obligations.
• Platform security: Detect and prevent fraud, multi-account usage, and other suspicious activity.
• Customer support: Help you resolve any issues or enquiries related to your account or our services.
• Service improvement: Analyse usage patterns in aggregate (not individually) to improve the platform and user experience.
• Important communications: Send account-related notifications, terms changes, security updates, and promotional information you have opted in to receive.
• Legal compliance: Meet reporting obligations and record-keeping requirements set by relevant authorities.

5. Data Sharing with Third Parties

F61 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your data:

5.1 Trusted Service Providers

We work with selected service providers that help us operate the platform, including payment processors, KYC service providers, and technology infrastructure partners. All such providers are bound by strict data protection agreements and may only use your data for purposes we direct.

5.2 Legal Requirements

F61 may disclose your data to competent authorities when required by law, court order, or official investigation. In such circumstances, we will notify you where permitted to do so by applicable law.

5.3 Protection of f61's Rights

In cases of fraud, legal disputes, or serious security threats, f61 reserves the right to disclose necessary information to relevant parties to protect the rights, property, and safety of the platform and its users.

6. Data Security

The security of your data is f61's top priority. We implement multiple layers of technical and organisational protection to keep your data safe at all times:

• 256-bit SSL Encryption: All data transmitted between your device and f61's servers is encrypted using the latest TLS protocol, rendering any interception attempts meaningless.
• Encrypted data storage: Sensitive data such as financial information and KYC documents are stored in encrypted form on protected servers.
• Strict access controls: Only authorised staff with a legitimate business need may access your personal data within our internal systems.
• 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity, intrusion attempts, or security anomalies.
• Two-factor authentication: We encourage — and in certain situations require — the use of two-factor authentication (2FA) to protect your account.
• Regular security audits: The f61 platform undergoes regular independent security assessments to identify and address any potential vulnerabilities.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of a data breach that affects you, we will notify you within the timeframe required by applicable law.

7. Use of Cookies

F61 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Session cookies (required): Required to maintain your login session and ensure the platform functions correctly. These cookies are deleted when you close your browser.
• Preference cookies: Save your preferences such as language and display settings so you do not need to reconfigure them on each visit.
• Analytics cookies: Help us understand how users interact with our platform in aggregate, enabling us to improve the user experience.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorized access.

You can manage cookie settings through your browser preferences. Please note that blocking certain cookies may affect the functionality of some parts of the f61 platform.

8. Your Rights Regarding Personal Data

As an f61 member, you have the following rights regarding your personal data, in accordance with Malaysia's PDPA:

To exercise any of the above rights, please contact our support team via Live Chat or email. We will process your request within 30 calendar days from the date the request is received.

9. Data Retention Period

F61 retains your personal data for as long as necessary to fulfil the purposes stated in this policy or as required by law. Specifically:

• Active account data: Retained for the duration your account is active and for five (5) years after account closure for legal compliance purposes.
• Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysia's financial legal requirements.
• KYC Documents: Retained for the period specified by the relevant regulatory body, typically five to seven years.
• Support communication logs: Retained for three (3) years for dispute resolution and quality assurance purposes.
• Technical data and logs: Retained for 90 days for security and system debugging purposes.

Upon expiry of the applicable retention period, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.

10. Links to Third-Party Sites

The f61 platform may contain links to third-party websites or services not operated by us. This Privacy Policy applies solely to the f61 platform. We encourage you to read the privacy policy of every website you visit.

F61 is not responsible for the privacy practices or content of any third-party websites. Links to such sites do not imply our endorsement of or responsibility for their content or privacy policies.

11. Amendments to the Privacy Policy

F61 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new technologies, or updated legal requirements.

You will be notified of any material changes to this policy through:

• In-platform notifications on f61 when you log in.
• Email to your registered email address at least seven (7) days before the changes take effect.
• Update the "Last Updated" date at the top of this page.

Continued use of the f61 platform after any policy changes take effect means you accept and agree to the updated policy. If you disagree with any amendments, you may close your account before the changes come into effect.

12. Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our privacy team is ready to assist:

• Live Chat: The fastest way — available 24/7 directly within the f61 platform.
• Email: [email protected] — we will respond within 24 hours on business days.

For official requests relating to data rights such as access, correction, or deletion, please clearly state the type of request and provide the required identity verification information so we can process your request securely and promptly.